It’s easy to keep track of late customers with Frazer. Not only does their balance display in red in your Customer Look-Up screen, but you can run a report that will give you the balance due of your late customers at any time. You can even use this report to find overdue bankrupt customers, repossessed [...]
You can find a report that tracks all the changes you have made to your data, such as cancelling a sale. This is called the Audit Trail. You can look at this report for one customer, or for the whole system. If you are looking to see what kinds of changes have been made to [...]
We at Frazer Computing wish you all a happy and safe holiday weekend. Take some time off from the lot and enjoy time with your family. We’ll see you again on Tuesday!
When you put a new vehicle out on the lot, Uncle Sam says you’ll need that Buyer’s Guide visibly displayed! You can print the Buyer’s Guide right from the vehicle screen in Frazer, so as soon as you enter the vehicle information, print the Guide and you’re ready to sell that vehicle! You don’t even [...]
Good paying customers often request that you report them to the credit bureau, to help improve their credit score. If you would like to report your customers to the credit bureau, the process in Frazer is quick and painless. The credit status code for each customer is automatically assigned based on their account activity. You [...]
If you’re the type of person who skips past the instruction manual and just starts tinkering, hold it right there! You don’t have to read through the whole boring manual to find the information you are looking for. Frazer’s help manual is searchable, so just plug in the keywords you are looking for, and you [...]
For all you social networkers, Frazer now has a page on Google+, so head over and follow us! You might find it easier to keep up with our news and updates right from Google. (Hint: you can also find us on Facebook, Myspace, Auttr, and Twitter!). Check out the link below to find our page. [...]
Don’t forget to update your Frazer system on a regular basis! Even when we aren’t working on major new developments, we are constantly improving our existing features and adding little things that we hope will make your life easier. Sometimes we notice something that doesn’t work quite as we’d like it to, and we are [...]
If you are a buy-here-pay-here dealer, you may be interested in using GPS tracking devices when selling your vehicles. A starter-interrupt device can also come in handy around collection time. You can easily keep track of GPS serial numbers in the vehicle file. You also have the ability to control a PassTime device right through [...]
If you are having trouble accessing the Alabama ETAPS site, it’s because they have moved to a new location. Run an update for your Frazer software, and you will be able to access the new updated link. You do not have to do anything different, but continue to use the ETAPS “form” provided in Frazer. [...]
Frazer has fully-functioning accounting features for all your financial needs! However, if you’re a Quickbooks pro, and would like to use Quickbooks in tandem with Frazer, you can easily export your general ledger data from Frazer into Quickbooks, and continue your accounting in the program you are most comfortable with. Every change you make, every [...]
Have you ever wished that you could print only certain vehicles or customers in your reports? Would you like to keep your main lot separate from your secondary lot? Or your own inventory and customer lists separate from your partner’s? When you add a location code to a vehicle, you can choose to include or [...]
If you or one of your lenders are more comfortable reviewing your data in Excel, Frazer has the option to export information to a spreadsheet for easy viewing and organization. You can pick and choose which information you would like to export, relating to customer information, sale figures, or vehicle features. Create your custom file, [...]
You may not be aware, but there are multiple ways to calculate interest on a finance contract. Different lenders often prefer different methods. Luckily, Frazer can accommodate all your different interest calculation methods your lender, or you yourself, may wish to use. Set your deal up to calculate interest based on the Rule of 78’s, [...]
Have you ever wanted a list of all your vendors, with their contact info? Or how about a list of all the checks you have written to a certain vendor? Invoices you have filled out? Repairs billed? With an update to the latest version of Frazer, this information is easily accessible with buttons to print [...]
Your customer has won the lottery, and decided to suddenly pay their car off all at once. Good for them! However, now you’ll have to take the interest they were expected to earn in the future out of their balance before they pay it off, if it was calculated ahead of time. You don’t have [...]
When you put work into a car, you’ll want to keep track of the cost of your parts and labor. Adding repair costs to a vehicle can help you keep a realistic record of what your inventory is costing you. You can also track repair bills on customers who have purchased vehicles from you, and [...]
No longer will you need to hand-type your craigslist ads or use other subscription services to do your posting. Update to the latest version of Frazer, and we can generate a Craigslist advertisement for any vehicle, that you can copy and paste into a craigslist post easily. Create as many or as few Craigslist ads [...]
Thanks for waiting and/or emailing! Verizon has fixed all the switches and our phones are ready and waiting.
Verizon will be working on our phone lines, so if you hare having trouble getting through, email help@frazer.biz
See more pictures on our Facebook page!
Our dealers in Alabama and Georgia now have the option to process automatic payments through our partner, Frontstream. Process credit card payments, and generate a batch of automatic payments based on the due date. We’ve had some early success, and are looking for more pioneering dealers interested in taking the hassle out of taking payments. [...]
Our dealers in Georgia now have the option to process automatic payments through our partner, Frontstream (we will be releasing this option for the rest of our dealers once the brave Georgians have tested it). You will be able to process credit card payments, and automatically debit your customer’s bank accounts without having to enter [...]
Security alert from CIADA Auto Dealer News: “A box of blank Colorado title certificates failed to be delivered to the El Paso County Motor Vehicle Office on Friday, March 11. The control numbers are H8192001 through H8194000… Please note the missing title certificates with the control numbers listed above are now void and may not [...]
How do you decide which cars to stock in your inventory? Maybe you are attracted to your favorite color, or you search for your dream car, or maybe you just close your eyes and point. Luckily, there is a better system out there for figuring out which types of cars are actually earning you the [...]
Floor planning, curtailments, fees, due dates- what a lot to keep track of! When you floor plan your inventory in Frazer, the Floor Planning tab makes it easy to track all of these things in one place. Set up the fees and interest for each floor plan company. Log your curtailment payments right into the [...]
Did you know that when you take a trade-in vehicle during a sale, Frazer will automatically add that car to your inventory? You don’t even need to manually stock in this car. You filled out the trade-in information during the sale, why should you have to do it again, right? Just check the box to [...]
If you are doing Outside Financing, grab the latest online update for you Frazer system and check out our new integration with Finance Express! Coming out of a limited release, the FEX Lender Portal is now accessible to all Finance Express users through Frazer, to help you find more lenders for your customers. Click the [...]
How much interest will be paid in each installment? What about the principal? What date will the contract be paid in full? And how can you check all these things, before you even complete a sale? The Amortization Schedule will give you an estimate of these figures with each payment, for the life of the [...]
Are you typing the same letter over and over again? Do you wish you could create and send personalized forms in large batches? And not have to hand-address each and every envelope? Check out Frazer’s Letters and Labels program! You can create your own letter template that will pull information from the customers you select [...]
We are very excited about our new relationship with Finance Express. Finance Express is already the preeminent source for matching dealers with lenders in our industry. Integrating the FEX Lender Portal within Frazer will instantly provide our 7,000 active dealers quicker and easier access to an incredible number of lenders. The synergy from this relationship [...]
You don’t just buy and sell vehicles without fixing them up a little first, right? What are these repairs costing you? When you look at your inventory cost, you want to make sure you factor these in. Keep track of every bill added to your vehicles, along with your labor and parts costs, and the [...]
Our phones have been dropping today, so we finally got Verizon to come over and take a look at our phone lines. They are currently testing them, and might be replacing them. If you can’t get through on our phone line, please send us an email, and we will have someone in tech support help [...]
When selling a car, you want to make sure that you are actually making a profit, or what’s the point? The sales recap sheet is viewable before the sale is completed, so you can anticipate what you are going to make on the sale you are working on, as well as after the sale is [...]
Our phones are back up after a long wait today. Give tech support a call, and never be afraid to email!
Phones are down again due to heavy rains and flooding. While we work on getting them back online, send us an email, and we’ll get back to you!
Since our last post on the subject, we’ve added quite a few more options for places you can upload your inventory to. Never tried to upload your inventory to the web? Check out all the possibilities! With the click of a button, your Frazer inventory, pictures, and prices could be hosted on any number of [...]
Where can you find info on a deleted payment? On a cancelled sale? Maybe you need to know if customers’ due dates have been changed. Or any changes made to a particular customer or stock number. Check the audit trail! You can even see under whose username these changes were made. Use different filters to [...]
You might have never noticed the “print” button at the top of each customer activity screen. If you or your customer would like a quick breakdown of what they owe, when, and why, this is the printout you have been looking for. Print out your customer’s information, balances, fees, payment schedule, and amount already paid. [...]
Now you can find us easily!
If you are looking for an alternative to Carfax, the updated Frazer system now has an option to pull a vehicle history report from AutoCheck. This new button is located right next to the Carfax button on your vehicle inventory screen. Sign up with AutoCheck, and your customers will be able to see if their [...]
Do you find it hard to keep track of late fees? Calculate late fees automatically every day, every week, or whenever you need to. You can specify a grace period for your customers, overall or on an individual basis. You can also customize your late fees to each customer, if needed. Charge late fees without [...]
For those using Frazer for accounting (or for those who wish you were), print your financial statements right out of Frazer! You can print your balance sheet for the day, or for any day in the past if you need to catch up. You can also print your income statement for the current year, or [...]
Did you know you can print all your forms right out of Frazer? Whether they are pre-printed or plain paper, we can add any forms you need, including custom forms that you created! You can also customize your forms list to hide unwanted forms, reorder your forms, set a batch of forms to print all [...]
2011 will be the year of many new accounting features. The first we have rolled out is a handy search tool where you can type in any amount, and Frazer will search your General Ledger to see if that amount has already been posted somewhere, so you don’t double-post or forget to add anything. You [...]
New to Frazer, and want to get up and running quickly? Or maybe you have taken over customers from another dealership, and need to enter them into your system. Add Pre-Existing (or Purchased) Customers with only their original sale info, and their current balance, and we’ll take it from there. We’ll start calculating the customer’s [...]
We all know the economy isn’t what it was in the 90s. Occasionally customers fall on hard times. It doesn’t help for them to fall further and further into the red while they try to catch up. If you want to come to a compromise with a customer, whether they want to change their payment [...]
Attention Florida dealers! Tired of loading that old dot-matrix printer? Call us for new white-paper Retail Installment Contracts. They’ve been in the works for a while now, and have finally been released. We also have white-paper contracts for Ohio, Alabama, Mississippi, Texas, and Georgia. We’re ready to tackle the next squeaky wheel, so let us [...]
The updated Frazer system now has the option to keep your data safe by making a daily backup. You can be confident that your data is safe and secure, should you need to retrieve it for any reason. We will even store it on our server for you, if you like. Fires, and break-ins, and [...]
The updated Frazer program includes the new Risk-Based Pricing notice. For those of you wanting to pull credit scores, read on! You would give this notice to your customer (before they sign their contract) if the APR you are offering them is not the best possible rate you offer, based on the customer’s credit score. [...]
The updated Frazer program now conforms to the latest requirement by the Federal government regarding privacy notices. You have to send this new form to all of your customers once a year, regardless of whether or not you share customer information with financial companies/affiliates (including related finance companies) for marketing or other purposes. We make [...]
It’s impossible to not take a look back over the last 12 months and take stock this time of year. It’s a time for remembering where you came from, appreciating where you are, and anticipating where you can go from here. As the Frazer team looks back over the last year, we are yet again [...]
We know that the customer’s bill of sale isn’t the only piece of paper that can make a difference to your business. After they walk out the door, you want to keep in contact with your customers. A letter thanking them for picking you can leave them with the kind of warm fuzzies that bring [...]
Some buy here pay here dealers will ask: why should I pull a credit report? When you sell an in-house financed deal, you are adding that piece to your existing portfolio as a whole. You are the one taking the risk. So ask yourself- would you jump out of a plane with a parachute you [...]
No one likes to move, but after the sweat and dirt and grime this weekend we find ourselves happily settled into our new building. You can check out a local paper’s story about our move here: Watertown Times article We had a few glitches with phone lines Monday morning (again- thanks everyone for your patience!), [...]
Here’s the simple truth- no one likes data entry! You’d always rather spend less time typing at a computer than on the lot selling cars, right? You can get your vehicle entry done faster with our VIN decoder. Since 1981, there has been a standardized 17 character VIN in use. This VIN contains basic information [...]
So you finalized a sale and your customer has pen in hand, ready to sign the paperwork. We now have Frazer Retail Installment Contracts available for Ohio. Print straight to your laser or inkjet printer, and stop spending money buying cumbersome pre-printed forms. Just click the print button and our system generates the form AND [...]
When a customer shops for a vehicle, they want to be sure they’re making a wise purchase. They want to feel confident about their choice. As the seller you want the same thing, because the confident customer leaving today is far more likely to return tomorrow. That’s why we offer you the chance to pull [...]
Mike Frazer is headed out the door to the GIADA convention in Lake Lanier Islands, GA today. This year we’ve really enjoyed visiting so many conventions. It’s a great opportunity to meet other vendors we can collaborate with to make our dealer’s lives easier. We research the latest trends and exciting new ideas. These conventions [...]
Ready to really put your inventory to work and maximize your profit? Check out all of the places Frazer can upload your inventory to! You can even add pictures into your vehicle’s file, and experts say that can sell your vehicle twice as fast! We upload to the biggest names in the business, and even [...]
The latest version of Frazer includes improvements to the basic Inventory Listing report (Reports, 1-Vehicle Inventory Reports, 2-Inventory Listing, 4-Basic Report). This report has been cleaned up by removing the tag number field to make room for some helpful additions. You’ll now be able to view which vehicles have been set to upload, as well [...]
Frazer comes with the option to print payment coupons for your customers. In Frazer, click on Sales, 2 – Print Payment Coupons, select the customer that you want to print for and then the coupon that you want to use! It’s that simple!
We have recently added more options to the Export Data feature in Frazer. There are now 57 items that can be exported from the system; the newest additions are Temp Tag, Profit on Sale, Service Contract, Doc Fee, Lien Holder Name, Vehicle Insurance Information, Co-buyer and Co-buyer Birthday. To see these and all the other [...]
Did you know that every time you enter a name in Frazer, complete a sale, take a payment and more, the Office of Foreign Assets Control’s Specially Designated Nationals and Blocked Persons list is checked. This is often referred to as the “bad guy list”. If a name is entered into Frazer that is on [...]
Are you new to Frazer and don’t know where to begin? Well, we have a great Help Manual and some Video Tutorials available within the software. Click on Help and select either 1 – Help Manual or 2 – Video Tutorials. These will provide a good starting point for you. From there, we are available [...]
At long last, we have been added to the OCCC’s website as a software program whose contract has been submitted for compliance with the provisions of Chapter 348 of the Texas Financial Code. Click the link below to view that website: http://www.occc.state.tx.us/pages/industry/Motor_Vehicle/mvVendors.htm Since 2003, we have been listed as compliant with our Retail Installment Contracts [...]
Our programmers have recently added uploads to AutoConX, AutoBase.com and Monster Lot. The setup is located under Miscellaneous, 1 – System Options and then click on tab 5 – Vehicle Options. Once you are ready to do the upload, click on Vehicles and then 8 – Vehicle Uploads.
The VIN has been added to the Repossession Listing report. This report is located under Reports, 3 – Customer Reporting and then B – Repossession Listing.
The List of Vehicles Purchased Report options now has the ability to exclude vehicles acquired by way of repossession or by way of a trade-in. To get to this report, click on Reports, then 1 – Vehicle Inventory Reports and then 3 – List of Vehicles Purchased.
Here at Frazer we are constantly reviewing our software and enhancing it. If you have not updated in a couple months, it is not a bad idea to do so. There are a few ways that you can update your system. First we have the Updates feature at the top right of your software, second [...]
Did you ever want to limit your employees abilities within the software or have a login for everyone just for a little extra security? Click on Miscellaneous, and then 3 – Password System. There you have a few options to explore. Call us for details!
Frazer now has the ability to print envelopes for a Vendor or Customer! Print an envelope from the Vendor default screen or after you print a check. For a Customer, visit Customer Activity and select a specific customer and print an envelope for John Doe.
We have added a button in the Customer Activity screen and the Changing Vehicle screen to print the General Ledger transactions for that customer or that vehicle. This button is located at the top of each screen!
Frazer has the ability to log on to your computer! We can highlight things and point you in the right direction! Don’t hesitate to call for help!
Have you ever wanted to print letters for your customers and have data pulled from Frazer? Well, you can!! Click on Customers and then 2 – Letters and Labels. There you can print letters, create letters or review instructions for help on creating letters. We have included some templates to get you started!
Have you ever wanted to be able to export some of the data from Frazer? Well you can! Just click on Miscellaneous and 8 – Export Data. The Help Manual has step-by-step instructions on how to create your file. Need further assistance, just call us!!
The Frazer software has a great Help Manual available. Click on Help at the top of your software and select 1 – Help Manual from the drop-down menu.
Take advantage of the ability to do daily online backups and Frazer will store your data for you! The Online Backup feature is located at the top of your software.
We all are concerned with our credit rating these days! Frazer has the ability to pull your potential customer’s credit. Just sign up with Credco! To do so, go to Miscellaneous, 1 – System Options, 2 – Sales Options 2 and click on the button labeled Set-up to pull Credit Reports. Want to report the [...]
Our Texas Dealers have been asking Frazer Computing to add the Dealer’s Motor Vehicle Inventory Declaration for some time. Well folks, it is here at last! Update to the latest version and Click on Reports, 2 – Sales Reporting and Y – Yearly Motor Vehicle Inventory Declaration to print this new report.
Can’t find the correct version of the form you need? Give us a call! Have a customized form that you wish Frazer could print? Mail it in! It’s not a problem for our Forms Programming Department!
Do you have your own website or do you upload your current inventory to other sites regularly? If so, Frazer provides the ability to upload your inventory directly from our program to your dealership’s site or to others such as Cars.com, AutoTrader.com, CarsForSale.com and more! Go to Miscellaneous – 1. System Options – 5. Vehicle [...]
Thinking about switching to Frazer and wondering how you can transfer your existing customer data? Use Frazer’s Pre-Existing Customer feature to enter your customer’s sale information and current balances without entering the sale from scratch. To locate this feature, go to the main menu, click on Sales then go to 7 – Pre-Existing Customers. If [...]
The contract modification feature is now available in Frazer for all states. Update to the latest version to access this option!
Enter your bills and conveniently print checks all within the Frazer program! The checks are in QuickBooks format and available from a variety of companies. Have a look in the accounting portion of the program or contact us for more information.
Frazer will now be providing email only support on Saturdays from 10 am to 5 pm Eastern time. Email us at help@frazer.biz for assistance.
Frazer has added a feature for customer refinancing, or contract modification, for the following states: AL, CA, FL, GA, IL, IN, MN, MI, NC, OH, OK, SC, TN, TX, and VA. This option can be found under the “Customers” portion of the main menu in the Frazer program for those of you in the states [...]
Frazer has expanded the accounting portion of the program to include entering bills, check printing, recording deposits, and bank reconciliation. Manage your dealership from inventory to post-sale and include your accounting, all in one software! Call support 888-963-5369 or email support@frazer.biz for more information.
We recently added stock number to the selected customer line in the forms printing screen. Update online today to see this convenient new feature!
We’ve recently added some additional vehicle upload options. Update online today to see the new options for JTZ Enterprise, AutoLaHome, and eCarList.
Some common spelling variations and terms that describe our company and software: Frazier Computing, Fraser Computing, Frazier software, Fraser software auto dealer software, car lot software, used car dealer software dealer management software, DMS, f&i software.
What Kind of “Stuff” Can You Track?
If you have miscellaneous notes that you would like to keep track of, you can enter them into your customers’ “Tracking Stuff” button. You can separate these notes by dates, and by different categories. Then, when you want to pull a list of all these items, you can view the “Reports on Tracking” from your [...]