Buying back a customer through recourse? Frazer has simplified the process with the addition of a Recourse Buy Back function.
Navigate to option 9 – Recourse Buy Back on the Customers drop-down menu at the top of Frazer to get started. Outside financed customers and customers sold to a finance company are available to select for recourse buy backs.
Information regarding the customer's current contract status and the cost and date of the buy back can then be quickly entered before completing the recourse buy back.
After the recourse buy back is completed, Frazer will create a new customer account for the recourse customer with an “R” added to the original stock number.
The sale type in customer activity will then be displayed as a Recourse Buy Back.
Click here for detailed instructions in Frazer’s online Help Manual.